Job Management Course 402 - Customer Items & Servicing

22 Feb 2021 - 22 Feb 2021 , 11:00 AM – 12:30 PM

Infusion Job Management Training 

The JOB MANAGEMENT Training course is designed for administration staff, business owners and managers. The course builds on the processing of transactions and information in the previous BRONZE, SILVER and GOLD courses.

Customer Items

  • How Customer Items are Created
  • Creating Services
  • Reporting on Customer Items
  • The Service Reminder Process
  • Sending out Service Reminders
  • Sending out Letters
  • Sending out SMS
  • Service Reporting
  • Service History
  • Reassigning a Customer Item    

Pricing & Venue

Cost

$75.00

Venue

2021 February - Level 4 - Job Costing
Online

The result has more than met our expectations providing an extremely fast system for our entire network that's easy to use, with streamlined data management and reporting in both directions ... and, most important of all, a facility that doesn't distract STIHL SHOP™ owners and staff from the customer in front of them

— Scott White, STIHL SHOP™, Group Manager Retail

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