Infusion CRM - Communicate With Your Customers

Features

• Tracking of sales related events such as phone calls and emails
• Management of follow up calls, marketing campaigns, leads and appointments / meetings
• Manage organisation-wide marketing campaigns
• Track campaign effectiveness based on customer data
• Execute personalised mass mailing campaigns
• Create HTML email templates directly from the system
• Send mass E-mail campaigns from selected mailing lists Lead Management
• Capture leads directly from your Web site and transfer to Infusion CRM
• Customise online lead form as per your organisation requirements
• Qualify leads to next stage based on information captured in lead details
• Synchronise contacts between Microsoft® Outlook® and  Infusion CRM
• Add customer-related incoming and outgoing E-mail messages from Microsoft® Outlook® to contacts in Infusion CRM
• Filter E-mails in Microsoft® Outlook® and add only necessary e-mails to Infusion CRM
• Synchronise customer-related tasks between Microsoft® Outlook® and Infusion CRM
• Synchronise customer-related calendar events (calls and meetings) between Microsoft® Outlook® and Infusion CRM